Château Haut Cazevert

ChateauHaut-Cazevert

General terms and conditions of sale

 

RESERVATION

All bookings are nominative and cannot be transferred. It will only become effective after receipt of a deposit of 50% of the total amount of the stay (100% in case of e-booking).

 

The reservation is understood as only the overnight stay in one of our rooms with breakfast included. Any meals, drinks or ancillary activities consumed on site will be paid for on site at the end of the stay.

 

The full amount must be paid 8 days before the date of arrival. Otherwise, the Management reserves the right to cancel the reservation without refund.

 

CANCELLATION

We will refund the entire deposit if the cancellation occurs up to 8 days before the scheduled arrival date. The 50% deposit is retained if the cancellation occurs 4 and 7 days before the scheduled arrival date. In case of cancellation occurring 3 days before the scheduled arrival date, 100% of the amount of the scheduled reservation will be charged.

 

ARRIVALS / DEPARTURES

Arrivals will be between 5 p.m. and 7 p.m. and departures between 8 a.m. and 11 a.m. at the latest. Any exceptional late arrival must be reported by email 48 hours in advance.

 

RATES

Our rates are subject to change due to economic conditions or regulatory provisions. They are inclusive of all taxes and only the price shown on your booking voucher or other confirmation letter is authentic.

 

ROOMS

All our rooms, as well as the rest of the house are non-smoking, but it is tolerated to smoke outside if it does not disturb the people present.

 

They have a maximum capacity of 2 people.

It is strictly forbidden to bring visitors to the grounds and inside the house.

Pets are not allowed in the house.

Snacks, picnics and meals are not allowed in the room.

PARKING LOT

There is a private uncovered car park on the property.

BREAKFAST, PICNIC AND DINNER

Breakfast will be served between 8am and 10am.  We can advance this schedule in case required by time constraints. This will have to be reported the day before.

 

The picnic, ordered the day before, will be ready in the morning from 9am, but if a time constraint comes to require the picnic earlier, there will be no problem to prepare it in advance.

 

The dinner, ordered the day before, will be served around 7:30 p.m. / 8 p.m. however, we will adapt and make sure to please all the guests.

 

DISPUTES

Any dispute relating to the execution of these terms and conditions shall fall under the jurisdiction of the Court of Bordeaux.